Politique d’expédition
Welcome to Klever Kick. We are committed to providing a professional, transparent, and dependable shipping experience for every customer. This Shipping Policy explains how orders are processed, shipped, and delivered for customers shopping with us in Australia, the United States, Canada, and the United Kingdom.
Our goal is to ensure clear delivery expectations, reliable tracking, and responsive customer support throughout the shipping process.
Shipping Locations
We currently ship to the following countries:
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Australia
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United States
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Canada
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United Kingdom
We continue working with trusted delivery partners to provide secure and efficient shipping services across all supported regions.
Order Processing Information
Orders are processed during regular business days only.
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Business Days: Monday – Friday
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Order Cut-Off Time: 03:00 PM (AEST)
Orders placed after the daily cut-off time may begin processing on the next business day.
Please note that weekends and public holidays are not included in processing or shipping timelines.
Shipping Options & Delivery Estimates
We offer multiple shipping options to provide flexibility based on delivery preferences.
| Shipping Method | Handling Time | Transit Time | Estimated Delivery Time | Shipping Cost |
|---|---|---|---|---|
| Express Shipping | 1–2 business days | 4–5 business days | 5–7 business days | $89.00 USD |
| Standard Shipping | 1–2 business days | 6–8 business days | 7–10 business days | $83.00 USD |
| Free Shipping | 1–2 business days | 9–13 business days | 10–15 business days | Free |
Delivery estimates are calculated after order processing has been completed and shipment confirmation has been issued.
Shipping Carriers
To ensure reliable and trackable deliveries, we work with established domestic and international shipping carriers depending on the destination country and selected shipping method.
Australia
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Australia Post
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DHL Express
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FedEx Australia
United States
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USPS
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UPS
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FedEx
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DHL eCommerce
Canada
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Canada Post
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UPS
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FedEx International
United Kingdom
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Royal Mail
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DHL Express
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UPS
Shipping carriers may vary depending on package size, delivery region, and carrier availability.
Currency
All prices displayed on Klever Kick, including shipping charges, are listed in USD (United States Dollar).
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Please allow up to 24–48 hours for tracking updates to appear after shipment confirmation.
Delivery Delays
While we aim to deliver all orders within the estimated delivery timeframe, occasional delays may occur due to circumstances outside our control, including:
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Customs processing delays
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Severe weather conditions
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Carrier operational disruptions
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Public holidays
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High seasonal shipping demand
If your shipment is delayed beyond the normal timeframe, our support team will gladly assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details during checkout.
Klever Kick is not responsible for delayed or failed deliveries caused by incomplete or incorrect shipping information provided at checkout.
If you notice an error in your shipping address, please contact us immediately before your order is shipped.
Lost Or Damaged Packages
If your package arrives damaged or appears lost during transit, please contact our customer support team as soon as possible.
To help us review the issue quickly, please provide:
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Your order number
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A brief description of the issue
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Photos of the package and product if applicable
We will work with the shipping carrier to help resolve the matter promptly.
Contact Us:
Registered Business Address:
10 June St,
Seven Hills, NSW 2147,
Australia
Email:
support@kleverkick.com
Phone:
+61 469 057 075
Business Hours:
Monday – Friday | 09:00 AM – 05:00 PM (AEST)